One webbhotell

[dcmarco]

Är ngn här som har hemsida och forum på One? jag kan inte komma åt min hemsida och forum idag och kan inte få tag på ngn från supporten där

[dcmarco]

Jag fått tag på supperten nu och fått svar: Shen: We are experincing server issues at One.com which affect both FTP, mail, websites and other services. We have already reported the case to our technicians and they are working on it. We expect it to be up and running again at the soonest, but do not have a specific time frame. We appreciate your patience in this regard and apologize for all inconveniences. I have to close this chat now, since I cannot provide you with the support you deserve (even if you have questions not related to the current problems). You are most welcome to contact us again in a few hours, when we hope to have the problems solved.

[Kjell]

Inget ovanligt att det är nere på det hotellet....

[Element_Five]

Jag har två domäner där och jag har inte märkt någon downtime idag? När skedde det?

[dcmarco]

En av Mina sidor var nere mellan 11:00 och 17:00 och andra mellan 12-19:00m men alt funkar nu

[Marcus]

Så där glad, dvs. , är man bara om man inte har en sida som är "livsnödvändig"... dvs. man tjänar inte sitt levebröd på sidan. 6 resp. 7 timmar nertid är en del, typ motsvarar 0.08% av ett år, och då landar ju årsupptiden på 99.92% om de så inte har ett enda driftstopp till under 365 dagar.

/marcus

[Holger]

One använder man inte om man tjänar sitt levebröd med sajten.
Men för "vanliga" sajter är one.com perfekt.

Network - Den 1 februari 2010 18:16 CET

Dear customer

Unfortunately, we have experienced instability on our network during the recent weeks, culminating in the days around Sunday January 31th, when many customers for brief periods could not access their website and email.

It is important to emphasize that no data or emails have been lost or will be lost as a result of these problems.

One.com has until now only used HP as the supplier of servers, but as of the summer 2009 we entered into an agreement with IBM regarding supply of blade servers. We have recently put a part of the new servers into service.

The server type has unfortunately caused problems for our service. To a large part of our customers this has meant periodical downtime for websites as well as many customers for short periods have not been able to read mail without experiencing clearly notable delays.

The hardware that has caused the problems has been delivered to One.com by one of IBM's subcontractors. Today technicians from IBM are working closely together with our own technicians to solve the issues.

The technically detailed explanation is that an error occurred in the IBM-supplied switch module in which the blade servers are mounted. It is a brand new switch type from Blade Network Technologies. Periodically a heavy network noise is registered from the switch enclosure modules. The noise is disturbing the service, and occasionally spreading the problems to large parts of our network, making the whole network unavailable.

The solution we are about to implement is a total replacement of all the hardware, where we have seen even the slightest instability.

We apologize for any inconvenience and we hope for our customers' understanding as we do everything possible to restore stability on our servers.

Best regards
One.com

[egetforum.se]

Fast vad jag förstår ska one.com nu i mars fått ordning på det mesta.

[Peetra]

hur vet du det? Märkbar prishöjning på deras tjänster, eller?

[egetforum.se]

Utifrån diskussion på wn, och de flesta problemet hade med migrationen till IBM att göra och eftersom den nu sedan en tid är klar och utifrån den information jag har, så är dessa problem idag lösta.